General questions
01 What exactly do you do as Microsoft 365 Specialists?
We are a 100% specialized partner in Microsoft 365, Copilot, security, and governance. This means that we do not offer general IT services—for this, you can contact Network-IT, of which we are a part—but focus entirely on correctly setting up, securing, and optimizing Microsoft 365 environments for Belgian SMEs.
02 Which companies are your services intended for?
Our services are aimed at SMEs and medium-sized organizations that want to use Microsoft 365 strategically. This ranges from small teams to environments with hundreds of users, both in single and multiple locations.
03 Do you only work in Belgium?
Our focus is on Belgium, because we are strongly committed to local support, GDPR knowledge, and regulations. In specific cases, we also support international environments, as long as Microsoft 365 is central.
Microsoft 365
01 Can you help with a new Microsoft 365 setup?
Yes. We guide new Microsoft 365 environments from A to Z: tenant setup, users, licenses, security, and structure. This allows you to get off to the right start and avoid technical debt.
02 Do you also optimize existing Microsoft 365 environments?
Absolutely. Many organizations already have Microsoft 365, but lack structure or security. We perform audits and optimize existing environments without disrupting daily operations.
03 Do you assist with migrations?
Yes. We support migrations of, among other things:
- Exchange on-premises
- Google Workspace
- File servers to SharePoint & OneDrive
Always with minimal downtime and clear communication.
04 Do you assist with license optimization?
Yes. We analyze your current licenses and align them with roles and usage. This prevents overlicensing and ensures you pay for what you really need.
Microsoft Copilot
01 What exactly is Microsoft Copilot?
Microsoft Copilot is an AI assistant integrated into Microsoft 365 applications such as Teams, Outlook, Word, and Excel. It helps users work faster, summarize information, and automate tasks.
02 Is Copilot safe to use?
Copilot is secure if the underlying Microsoft 365 environment is set up correctly. Without a proper permissions structure, data classification, and governance, Copilot can reveal unwanted information. We ensure a secure and controlled setup.
03 Is Copilot suitable for SMEs?
Yes, provided it is used correctly. Copilot is not a “one-click solution,” but it can deliver enormous productivity gains for SMEs when data, security, and governance are in order.
Security & Compliance
01 How do you secure Microsoft 365?
We secure Microsoft 365 in accordance with Microsoft best practices, including through:
- Multi-Factor Authentication
- Conditional Access
- Microsoft Defender
- Protection against phishing and malware
Always balancing safety and ease of use.
02 Can you help with GDPR and NIS2?
Yes. We support organizations in correctly configuring Microsoft 365 in accordance with GDPR and NIS2, such as access management, logging, retention, and data security.
03 Is security included in your services?
Basic security is always included in implementations. Advanced security and governance are offered as add-ons, tailored to your risks and industry.
Support & Collaboration
01 Do you offer support after implementation?
Yes. We offer various support and management packages, depending on your needs. This ensures that your Microsoft 365 environment remains secure, up to date, and optimally configured.
02 Do you work with fixed-term contracts?
We work with clear agreements and transparent formulas. Some customers opt for monthly support, others for project-based collaboration.
03 How do we start a collaboration?
We usually start with a consultation or Microsoft 365 scan. This gives us insight into your environment and allows us to provide targeted advice, without obligation.
Price & Approach
01 What do your services cost?
Our prices depend on the number of users, complexity, and scope. You will find guide prices on the pricing page, but each collaboration is clearly agreed upon in advance.
02 Do you sell Microsoft licenses?
Yes, but always as part of a broader solution. We do not sell licenses without advice or configuration.
03 Why do customers choose you?
Because we:
- 100% focus on Microsoft 365
- Taking security and governance seriously
- Communicate clearly
- and not selling solutions that we wouldn't use ourselves
Any questions or concerns?
Every situation is different. That’s why we prefer to listen rather than sell.
