{"id":1640,"date":"2024-09-16T09:34:31","date_gmt":"2024-09-16T09:34:31","guid":{"rendered":"https:\/\/www.microsoft365specialisten.be\/privacy-policy\/"},"modified":"2025-12-26T17:13:23","modified_gmt":"2025-12-26T17:13:23","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.microsoft365specialisten.be\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1640\" class=\"elementor elementor-1640 elementor-11\">\n\t\t\t\t<div class=\"e-con-with-custom-width elementor-element elementor-element-5718cb04 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"5718cb04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53b852f2 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"53b852f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"397\" data-end=\"434\">Last updated: <em data-start=\"416\" data-end=\"434\">12\/26\/2025<\/em><\/p><p data-start=\"436\" data-end=\"768\">Microsoft365Specialisten.be is een initiatief van <strong data-start=\"486\" data-end=\"503\">Network-IT BV<\/strong>, gevestigd te Adegemstraat 88, 2800 Mechelen, Belgi\u00eb, ondernemingsnummer <strong data-start=\"577\" data-end=\"596\">BE 0553.500.113<\/strong>.<br data-start=\"597\" data-end=\"600\">Wij hechten veel belang aan de bescherming van uw persoonsgegevens en handelen steeds in overeenstemming met de <strong data-start=\"712\" data-end=\"767\">Algemene Verordening Gegevensbescherming (AVG\/GDPR)<\/strong>.<\/p><p data-start=\"770\" data-end=\"889\">This privacy policy explains <strong data-start=\"799\" data-end=\"832\">what data we collect<\/strong>, <strong data-start=\"834\" data-end=\"844\">why<\/strong>, <strong data-start=\"846\" data-end=\"858\">for how long<\/strong>, and <strong data-start=\"863\" data-end=\"888\">what rights you have<\/strong>.<\/p><h4 data-start=\"896\" data-end=\"945\">1. Who is responsible for processing?<\/h4><p data-start=\"947\" data-end=\"1109\"><strong data-start=\"947\" data-end=\"979\">Controller<\/strong><br data-start=\"979\" data-end=\"982\">Network-IT BV<br data-start=\"995\" data-end=\"998\">Adegemstraat 88<br data-start=\"1013\" data-end=\"1016\">2800 Mechelen &#8211; Belgium<br data-start=\"1038\" data-end=\"1041\">E-mail: privacy@network-it.be<br data-start=\"1070\" data-end=\"1073\">Website: <a class=\"decorated-link\" href=\"https:\/\/www.network-it.be\" target=\"_new\" rel=\"noopener\" data-start=\"1082\" data-end=\"1107\">https:\/\/www.network-it.be<\/a><\/p><p data-start=\"1111\" data-end=\"1200\">Microsoft365Specialists.be is a specialized service and brand name of Network-IT BV.<\/p><h4 data-start=\"1207\" data-end=\"1250\">2. What personal data do we process?<\/h4><p data-start=\"1252\" data-end=\"1359\">We only process personal data necessary for our services and communications.<\/p><h5 data-start=\"1361\" data-end=\"1398\">2.1 Data you provide yourself<\/h5><ul data-start=\"1399\" data-end=\"1657\"><li data-start=\"1399\" data-end=\"1422\"><p data-start=\"1401\" data-end=\"1422\">First and last name<\/p><\/li><li data-start=\"1423\" data-end=\"1439\"><p data-start=\"1425\" data-end=\"1439\">Company name<\/p><\/li><li data-start=\"1440\" data-end=\"1455\"><p data-start=\"1442\" data-end=\"1455\">Email address<\/p><\/li><li data-start=\"1456\" data-end=\"1474\"><p data-start=\"1458\" data-end=\"1474\">Phone number<\/p><\/li><li data-start=\"1475\" data-end=\"1505\"><p data-start=\"1477\" data-end=\"1505\">Function within the company<\/p><\/li><li data-start=\"1506\" data-end=\"1556\"><p data-start=\"1508\" data-end=\"1556\">Content of messages via forms or e-mail<\/p><\/li><li data-start=\"1557\" data-end=\"1657\"><p data-start=\"1559\" data-end=\"1657\">Any Microsoft 365-related context you voluntarily share (e.g., tenant size, licenses)<\/p><\/li><\/ul><h5 data-start=\"1659\" data-end=\"1698\">2.2 Automatically collected data<\/h5><ul data-start=\"1699\" data-end=\"1831\"><li data-start=\"1699\" data-end=\"1711\"><p data-start=\"1701\" data-end=\"1711\">IP address<\/p><\/li><li data-start=\"1712\" data-end=\"1740\"><p data-start=\"1714\" data-end=\"1740\">Browser and device type<\/p><\/li><li data-start=\"1741\" data-end=\"1762\"><p data-start=\"1743\" data-end=\"1762\">Operating System<\/p><\/li><li data-start=\"1763\" data-end=\"1798\"><p data-start=\"1765\" data-end=\"1798\">Pages visited and click behavior<\/p><\/li><li data-start=\"1799\" data-end=\"1831\"><p data-start=\"1801\" data-end=\"1831\">Date and time of visit<\/p><\/li><\/ul><p data-start=\"1833\" data-end=\"1951\">This data is anonymized whenever possible and used only for statistical and security purposes.<\/p><h4 data-start=\"1958\" data-end=\"1997\">3. Why do we process your data?<\/h4><p data-start=\"1999\" data-end=\"2052\">Your data will be processed for the following purposes:<\/p><ul data-start=\"2054\" data-end=\"2410\"><li data-start=\"2054\" data-end=\"2106\"><p data-start=\"2056\" data-end=\"2106\">Contacting us in response to an inquiry<\/p><\/li><li data-start=\"2107\" data-end=\"2159\"><p data-start=\"2109\" data-end=\"2159\">Deliver quotes, audits and Microsoft 365 advice<\/p><\/li><li data-start=\"2160\" data-end=\"2203\"><p data-start=\"2162\" data-end=\"2203\">Performance of contractual IT services.<\/p><\/li><li data-start=\"2204\" data-end=\"2234\"><p data-start=\"2206\" data-end=\"2234\">Customer management and follow-up<\/p><\/li><li data-start=\"2235\" data-end=\"2296\"><p data-start=\"2237\" data-end=\"2296\">Sending service- or information-oriented communications<\/p><\/li><li data-start=\"2297\" data-end=\"2348\"><p data-start=\"2299\" data-end=\"2348\">Improving our website and services<\/p><\/li><li data-start=\"2349\" data-end=\"2410\"><p data-start=\"2351\" data-end=\"2410\">Legal obligations (accounting, auditing, security)<\/p><\/li><\/ul><p data-start=\"2412\" data-end=\"2502\">We <strong data-start=\"2426\" data-end=\"2501\">do not<\/strong> process <strong data-start=\"2426\" data-end=\"2501\">personal data for profiling or automated decision-making<\/strong>.<\/p><h4 data-start=\"2509\" data-end=\"2544\">4. Legal basis for processing.<\/h4><p data-start=\"2546\" data-end=\"2627\">Processing is done on one or more of the following legal grounds:<\/p><ul data-start=\"2629\" data-end=\"2835\"><li data-start=\"2629\" data-end=\"2651\"><p data-start=\"2631\" data-end=\"2651\">Your <strong data-start=\"2634\" data-end=\"2649\">consent<\/strong><\/p><\/li><li data-start=\"2652\" data-end=\"2694\"><p data-start=\"2654\" data-end=\"2694\">The <strong data-start=\"2657\" data-end=\"2692\">performance of an agreement<\/strong><\/p><\/li><li data-start=\"2695\" data-end=\"2730\"><p data-start=\"2697\" data-end=\"2730\">A <strong data-start=\"2701\" data-end=\"2728\">legal obligation<\/strong><\/p><\/li><li data-start=\"2731\" data-end=\"2835\"><p data-start=\"2733\" data-end=\"2835\">Our <strong data-start=\"2737\" data-end=\"2763\">legitimate interest<\/strong> as an IT service provider (e.g., security, support, quality improvement)<\/p><\/li><\/ul><h4 data-start=\"2842\" data-end=\"2878\">5. With whom do we share your data?<\/h4><p data-start=\"2880\" data-end=\"3026\">Your personal data will <strong data-start=\"2907\" data-end=\"2924\">not<\/strong> be <strong data-start=\"2907\" data-end=\"2924\">sold<\/strong> or <strong data-start=\"2928\" data-end=\"2955\">shared with third parties<\/strong> except as strictly necessary for our services.<\/p><p data-start=\"3028\" data-end=\"3049\">Possible processors:<\/p><ul data-start=\"3050\" data-end=\"3235\"><li data-start=\"3050\" data-end=\"3127\"><p data-start=\"3052\" data-end=\"3127\">Hosting and cloud providers (within the EU or with GDPR-compliant safeguards)<\/p><\/li><li data-start=\"3128\" data-end=\"3183\"><p data-start=\"3130\" data-end=\"3183\">Microsoft (as part of Microsoft 365 services)<\/p><\/li><li data-start=\"3184\" data-end=\"3235\"><p data-start=\"3186\" data-end=\"3235\">Bookkeeper or auditor (legal requirement)<\/p><\/li><\/ul><p data-start=\"3237\" data-end=\"3315\"><strong data-start=\"3262\" data-end=\"3290\">Processor agreements<\/strong> are in place with all processors in accordance with GDPR.<\/p><h4 data-start=\"3322\" data-end=\"3350\">6. Transfer outside the EU<\/h4><p data-start=\"3352\" data-end=\"3483\">If personal data is processed outside the European Economic Area (e.g. Microsoft data centers), this is done exclusively:<\/p><ul data-start=\"3484\" data-end=\"3584\"><li data-start=\"3484\" data-end=\"3515\"><p data-start=\"3486\" data-end=\"3515\">within GDPR-compliant frameworks<\/p><\/li><li data-start=\"3516\" data-end=\"3584\"><p data-start=\"3518\" data-end=\"3584\">With appropriate safeguards such as Standard Contractual Clauses (SCCs)<\/p><\/li><\/ul><h4 data-start=\"3591\" data-end=\"3630\">7. How long do we keep your data?<\/h4><p data-start=\"3632\" data-end=\"3694\">We <strong data-start=\"3661\" data-end=\"3693\">do not<\/strong> keep personal data <strong data-start=\"3661\" data-end=\"3693\">longer than necessary<\/strong>:<\/p><ul data-start=\"3696\" data-end=\"3918\"><li data-start=\"3696\" data-end=\"3767\"><p data-start=\"3698\" data-end=\"3767\">Contact and prospect data: max. 2 years without further interaction<\/p><\/li><li data-start=\"3768\" data-end=\"3852\"><p data-start=\"3770\" data-end=\"3852\">Customer data: as long as the contractual relationship runs + legal retention periods<\/p><\/li><li data-start=\"3853\" data-end=\"3918\"><p data-start=\"3855\" data-end=\"3918\">Billing data: at least 7 years (legal requirement)<\/p><\/li><\/ul><p data-start=\"3920\" data-end=\"3982\">Upon completion, data is securely deleted or anonymized.<\/p><h4 data-start=\"3989\" data-end=\"4026\">8. How do we secure your data?<\/h4><p data-start=\"4028\" data-end=\"4104\">As a Microsoft 365 and cybersecurity specialist, we take security seriously.<\/p><p data-start=\"4106\" data-end=\"4150\">We are taking the following measures, among others:<\/p><ul data-start=\"4151\" data-end=\"4331\"><li data-start=\"4151\" data-end=\"4186\"><p data-start=\"4153\" data-end=\"4186\">Secure hosting and encryption<\/p><\/li><li data-start=\"4187\" data-end=\"4234\"><p data-start=\"4189\" data-end=\"4234\">Access management and least-privilege principles<\/p><\/li><li data-start=\"4235\" data-end=\"4256\"><p data-start=\"4237\" data-end=\"4256\">MFA where possible<\/p><\/li><li data-start=\"4257\" data-end=\"4282\"><p data-start=\"4259\" data-end=\"4282\">Logging and monitoring<\/p><\/li><li data-start=\"4283\" data-end=\"4331\"><p data-start=\"4285\" data-end=\"4331\">Regular updates and security checks<\/p><\/li><\/ul><p data-start=\"4333\" data-end=\"4430\">Absolute safety does not exist, but we do <strong data-start=\"4381\" data-end=\"4429\">everything that can reasonably be expected<\/strong>.<\/p><h4 data-start=\"4437\" data-end=\"4468\">9. Your rights as a data subject<\/h4><p data-start=\"4470\" data-end=\"4491\">You have the right to:<\/p><ul data-start=\"4493\" data-end=\"4766\"><li data-start=\"4493\" data-end=\"4527\"><p data-start=\"4495\" data-end=\"4527\">Viewing your personal data<\/p><\/li><li data-start=\"4528\" data-end=\"4563\"><p data-start=\"4530\" data-end=\"4563\">Have your information corrected<\/p><\/li><li data-start=\"4564\" data-end=\"4600\"><p data-start=\"4566\" data-end=\"4600\">Have your information deleted<\/p><\/li><li data-start=\"4601\" data-end=\"4630\"><p data-start=\"4603\" data-end=\"4630\">Limit the processing<\/p><\/li><li data-start=\"4631\" data-end=\"4668\"><p data-start=\"4633\" data-end=\"4668\">Object to processing<\/p><\/li><li data-start=\"4669\" data-end=\"4719\"><p data-start=\"4671\" data-end=\"4719\">Transferring your data (data portability).<\/p><\/li><li data-start=\"4720\" data-end=\"4766\"><p data-start=\"4722\" data-end=\"4766\">Withdraw your consent at any time<\/p><\/li><\/ul><p data-start=\"4768\" data-end=\"4874\">You can exercise these rights at <strong data-start=\"4802\" data-end=\"4827\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4804\" data-end=\"4825\">privacy@network-it.be<\/a><\/strong>.<br data-start=\"4828\" data-end=\"4831\">We will respond no later than <strong data-start=\"4861\" data-end=\"4873\">30 days<\/strong>.<\/p><h4 data-start=\"4881\" data-end=\"4896\">10. Complaints<\/h4><p data-start=\"4898\" data-end=\"4995\">If you believe we are handling your data carelessly, you may file a complaint with:<\/p><p data-start=\"4997\" data-end=\"5122\"><strong data-start=\"4997\" data-end=\"5037\">Data Protection Authority (GBA)<\/strong><br data-start=\"5037\" data-end=\"5040\">Printing Press Street 35<br data-start=\"5057\" data-end=\"5060\">1000 Brussels<br data-start=\"5072\" data-end=\"5075\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"5075\" data-end=\"5120\">https:\/\/www.gegevensbeschermingsautoriteit.be<\/a><\/p><h4 data-start=\"5129\" data-end=\"5143\">11. Cookies<\/h4><p data-start=\"5145\" data-end=\"5290\">Microsoft365Specialists.co.uk uses functional and analytical cookies.<br data-start=\"5226\" data-end=\"5229\">For more information, please see our <strong data-start=\"5273\" data-end=\"5289\">Cookie Policy<\/strong>.<\/p><h4 data-start=\"5297\" data-end=\"5339\">12. Changes to this privacy policy.<\/h4><p data-start=\"5341\" data-end=\"5495\">This privacy policy may be updated in the event of changes in legislation or services.<br data-start=\"5430\" data-end=\"5433\">The most recent version is always available on this website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Last updated: 12\/26\/2025 Microsoft365Specialisten.be is een initiatief van Network-IT BV, gevestigd te Adegemstraat&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1640","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.microsoft365specialisten.be\/en\/wp-json\/wp\/v2\/pages\/1640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.microsoft365specialisten.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.microsoft365specialisten.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.microsoft365specialisten.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.microsoft365specialisten.be\/en\/wp-json\/wp\/v2\/comments?post=1640"}],"version-history":[{"count":0,"href":"https:\/\/www.microsoft365specialisten.be\/en\/wp-json\/wp\/v2\/pages\/1640\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.microsoft365specialisten.be\/en\/wp-json\/wp\/v2\/media?parent=1640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}